Teleperformance is a global outsourcing company that offers customer service, technical support, and sales services to businesses worldwide. If you’re looking for a job in the BPO industry, Teleperformance is one of the companies that you might want to consider. However, before you can become a part of their team, you need to pass their assessment process. In this article, we’ll give you tips on how to pass Teleperformance assessment.
What is Teleperformance Assessment?
Teleperformance assessment is a screening process that measures your skills, knowledge, and abilities relevant to the job that you’re applying for. It consists of several stages, including an online application, an initial interview, a language assessment, a behavioral assessment, and a technical assessment.
The online application is the first stage of Teleperformance’s assessment process. You need to provide your personal information, educational background, work experience, and skills. Make sure that you provide accurate and complete information to increase your chances of getting hired.
Once you pass the online application, Teleperformance will schedule you for an initial interview. During the interview, the recruiter will ask you questions about your work experience, skills, and availability. Be honest and confident in answering their questions.
Teleperformance requires its employees to have excellent communication skills. Thus, they will conduct a language assessment to evaluate your proficiency in English. The assessment may include a grammar test, a reading comprehension test, and a listening comprehension test.
Teleperformance values employees who have a positive attitude, teamwork skills, and high work ethics. Thus, they will conduct a behavioral assessment to evaluate your personality and work style. The assessment may include situational judgment tests, personality tests, and work values tests.
If you’re applying for a technical support or IT-related position, Teleperformance will conduct a technical assessment to evaluate your technical skills. The assessment may include troubleshooting tests, coding tests, and hardware and software knowledge tests.
Tips on How to Pass Teleperformance Assessment
Now that you know the stages of Teleperformance assessment let’s discuss some tips on how to pass it.
Research about Teleperformance
Before you apply for a job in Teleperformance, do some research about the company. Visit their website, read their mission and vision, and learn about their products and services. Knowing more about the company will help you answer questions during the interview and assessment.
Prepare for the Language Assessment
Teleperformance requires its employees to have excellent communication skills. Thus, you need to prepare for the language assessment. Enhance your grammar, reading comprehension, and listening comprehension skills. You can use online resources or enroll in language courses.
Practice Behavioral Assessment
Teleperformance values employees who have a positive attitude, teamwork skills, and high work ethics. Thus, you need to practice for the behavioral assessment. You can use online resources or read books on how to improve your personality and work style.
Prepare for Technical Assessment
If you’re applying for a technical support or IT-related position, you need to prepare for the technical assessment. Review your technical skills, troubleshoot common technical issues, and learn about the latest hardware and software trends.
During the interview and assessment, be confident in answering questions. Show your enthusiasm and eagerness to learn about the job. Be honest about your strengths and weaknesses and how you can contribute to the company.
Frequently Asked Questions
Here are some frequently asked questions about how to pass Teleperformance assessment.
- What are the stages of Teleperformance assessment?
- What are the tips on how to pass Teleperformance assessment?
- How can I prepare for the language assessment?
- How can I prepare for the behavioral assessment?
- How can I prepare for the technical assessment?
- What are the common technical issues in Teleperformance?
- What are the latest hardware and software trends in Teleperformance?
- What are the qualities that Teleperformance values in an employee?
- What are the benefits of working in Teleperformance?
- How long does it take to complete Teleperformance assessment?
Passing Teleperformance assessment is just the first step towards a rewarding career in the BPO industry. By following the tips that we’ve discussed in this article, you can increase your chances of passing the assessment and becoming a part of Teleperformance’s team. Always remember to be confident, honest, and enthusiastic in answering questions. Good luck!