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How to get a physical repair for your Mac

Macs are known for their excellent build quality, but they’re not indestructible. Whether you have an iMac or a MacBook, it’s still possible to damage the screen, case, or internal components. And when that happens, you can’t fix it with a simple software reset, you’ll need a physical repair instead.

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You have a few different options for physically repairing your Mac, ranging from official (and potentially expensive) repairs to inexpensive DIY options.

Option 1. Let Apple fix your Mac

This is probably the best option if you’re looking for a physical repair for your Mac, although it’s also likely to be the most expensive. However, if your Mac is covered under warranty and stops working on its own, you can get a free repair.

If your Mac is covered by AppleCare+, you’re eligible for up to two accidental damage claims each year, for a total of three years. Depending on the repair, you may still have to pay an excess, which would be far more reasonable than paying for the damage entirely out of your own pocket.

A screen replacement or an external shutter replacement will only cost you $99 in additional fees. Any other extensive damage that requires complete logic board replacement will set you back $299. For keyboard issues, before you spend any money, check out some tips and tricks to get your Mac keyboard working again first.

If you have butterfingers and tend to drop your MacBook a lot, consider getting AppleCare+ for it. This ensures that you can get physical repairs relatively cheaply within the coverage period. Apple will also replace your MacBook’s battery if its health falls below 80% during those three years.

Without AppleCare+, Apple tends to charge quite a bit for a physical Mac repair. Battery replacements for the MacBook Pro line cost $199. Depending on the damage, replacing the screen can cost as much as $400, while motherboard-related repairs can quickly cost thousands of dollars.

One of the perks of having Apple repair your Mac is that the replacement parts are covered by a 90-day warranty, which should give you added peace of mind.

You can start a service request for your Mac through Apple’s Get Support website. And if there isn’t an Apple Store or repair center near your location, you can also make an appointment with Best Buy, as they’re also an Apple Authorized Service Provider.

Option 2. Have your Mac repaired by a third-party repair shop

Having your Mac physically repaired by a third-party repair shop is often a far more convenient and cheaper option than going to Apple. Ideally, you should only go this route if your Mac is particularly old and Apple isn’t working on it. This is because having a third party repair can void any remaining warranty you have with Apple.

The good thing is that Apple has an Independent Repair Provider Program that provides authorized shops with genuine parts, tools, and the necessary manuals for repairs. For peace of mind, you can have your Mac repaired by such service providers as they have all the technical knowledge and necessary tools. The prices they offer for the repair are also far lower than what Apple charges you.

However, it is not always the case that independent workshops do a good job. Always make sure to check their reviews before giving them your Mac. And check it carefully when you pick it up.

Option 3. Fix your Mac yourself

If you’re the adventurous type, you can fix your Mac yourself. This is most likely the cheapest way to fix your machine, provided you have access to all the tools and don’t make matters worse.

It used to be quite difficult to get the necessary manuals, tools and parts needed to repair an Apple device. Apple has made this easier by launching an official Apple Self-Service Repair program, through which replacement components are sold directly to consumers. However, it is currently limited to certain iPhone models.


Apple’s self-service repair program isn’t perfect, as it’s expensive and time-consuming. A better option is iFixit, where you can find repair guides for almost any Mac, along with the common replacement parts and tools needed to get the job done. If you have sound problems, you should first check out these simple solutions to solve your Mac’s audio problem.

The best repair option for your Mac depends on your time and skills

If you don’t have the time or skills to perform a repair yourself, Apple is definitely the best option to have your Mac repaired. Apple should also be your only option if your Mac is still under warranty or if you’ve paid for AppleCare.

But if Apple won’t fix it for free and you don’t want to spend the bombshell fixing your Mac, take it to a third-party repair shop instead. For braver folks, there’s always the self-repair option. But remember that one wrong move can make things a lot worse.

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